CalibreWatches.net is part of the Kingswinford Jewellers group. We are a family business with 45 years of experience between the members. We are 100% committed to providing the same excellent customer service to our on-line customers as we do face-to-face to our in-shop customers. With our expertise, we are confident that we can provide a wealth of information and advice to our customers regarding any products we sell and the following assurances:-

Next day delivery

Any order placed by 4pm on watches labelled ‘in-stock’ will be dispatched for next day (UK) delivery. Most watches will be dispatched for next day by 1pm delivery. Please note deliveries to EU and international countries will naturally take up to 10 days for the watch to arrive. A tracking number will be issued at the time of the invoice being processed.

100% genuine watches

All our watches advertised on our site are 100% genuine. You can rest assured that any watch you order from us has come direct from the manufacturer. Please be aware of unauthorised retailers that may source their watches from grey imports or 3rd party suppliers.

Part of the Kingswinford Jewellers group

CalibreWatches.net is part of the Kingswinford Jewellers group. We have been on-line trading as CalibreWatches.net since 2003 whilst our parent business Kingswinford Jewellers has been trading since 1982. When you purchase from us, you will also be receiving years of experience and technical advice should your query not be answered by the information on our site.

Official Stockists

We are official stockists of all the brands featured on our site. The key advantages of this are that any watch sold through us is backed by the manufacturers’ official guarantee. This includes any warranty issues and problems your watch may develop.

100% Secure online ordering

Our site is developed using one of the most advanced web engines currently available for on-line shopping. This coupled with SSL encryption, PCI DSS compliance and up-to-date server applications make us one of the securest watch sites available in the UK.

Full Refund Policy

CalibreWatches offer a full refund on items returned within 10 working days of purchase. The returned watch must not have been worn in any way and in full re-saleable condition without any micro-scratches. Once we are satisfied the watch is fine, we will the initiate a full refund.

Free battery replacement and strap adjustment in the first year.

All our watches are checked for battery strength before they are shipped. However, should the battery deplete within the first year of purchase, please send it in to us for a 1 day turnaround battery replacement and resealing.

We also offer the service of strap adjustment at the point of purchase. Simply measure your wrist and let us know. We will then take out the links accordingly before dispatch.